Help center

Short, plain answers — the same help that ships inside BounceDay. No sign-in needed to read them.

Getting started: your first booking

The whole loop, start to finish — add a unit, book it, send the quote, run day-of.

Photograph a unit, we draft the listing, you check it before it joins.

We check availability the moment you add a unit to a booking.

Send a signable contract; take the deposit on your own payment link.

Your stops, checklists, and photos work with no signal. Nothing is lost.

A forecast past your threshold raises a flag. The reschedule is your call.

See which units earn their garage space — revenue, use, cost, and net.

Upgrade on the web; pause for $9 a month instead of cancelling.

Edit the policy and waiver that ride inside every contract — your words.

How booking text updates work: consent first, what gets sent, and your monthly limit.

Your code comes by email, every time. Here is how to get it when it is slow.

The quote and reschedule offer go to your client by email. Check, resend, or share the link yourself.

Take everything with you anytime, on any plan. Deleting is a separate, deliberate step.

The exact messages BounceDay shows you, and what to do about each.

BounceDay photographs your fleet, blocks double-bookings, and runs day-of offline — free to start.